Shipping & Returns
Homewares, art and collected pieces for relaxed, creative living.
SHIPPING INFORMATION
We know you’re going to love your products as much as we do, so we do our best to dispatch your order within 1-2 business days (in stock items). Please note we do not dispatch orders on Saturday, Sunday or Public Holidays.
We always look for the best way to get you your order – so we mix it up between Australia Post and selected Courier companies. We will dispatch your order within 1-2 business days, though allow between 2-7 business days to receive your order.
Please ensure someone will be at the delivery address – if you wont be home, please use an alternative delivery address where someone will be, i.e. work or a friend/family member to ensure packages are not lost.Â
We will email you within 1 business days if we are out of stock on something you have ordered (this is very rare, but we do sometimes make mistakes!). In this case we will offer you a refund or organise to send you the item as soon as it’s back in stock.
Our shipping rates - Australia only:
- All orders under $74.99 are charged at $10
- All orders of $75+ are FREE
RETURN POLICY
At Backstreet Shopper, we want your experience to feel simple and hassle-free. We take great care in the quality of the products we stock and how they’re packaged — but we understand that sometimes things aren’t quite right.
Please contact us below, noting the following conditions.
Returns & Exchanges
- Please contact us within 14 days of receiving your order, including your invoice number, product name and reason for the return.
- Items must be returned within 28 days of delivery.
- Products must be unused and in original, resalable condition with all original tags and packaging.
- Once your request is approved, we’ll provide return instructions.
Damaged Items
If your order arrives damaged, please email us with photos of the item and packaging. We will arrange a replacement, refund or store credit where applicable.
Change of Mind
For change-of-mind returns, return postage costs are the responsibility of the customer.
