Frequently Asked Questions

Backstreet Shopper - because the most beautiful + unique things are found in the back streets…

Because the most beautiful + unique things are found in the back streets…

Can I access more information about you and your policies?

You sure can, just click on the links below: 


What payment methods do you accept?

We accept all major credits cards, PayPal, Apple Pay, Google Pay and Shop Pay for your convenience. Please review our Payment Policy for more information.


Is your site secure?

You can rest assured that we follow all the security measures to keep your personal and payments safe. Please review our Privacy Policy for more information. 


How long will it take for me to receive my order?

We do our best to dispatch your order within 1-2 business days, however please allow up to 7 days to receive your order (depending on your location). Please review our Shipping Policy for more information.


What is your return policy?

We hope you love your products as much as we do, but we do offer a 28-day return policy if you do need to return it. Please review our Return Policy for more information. 


How much do you charge for delivery?
The following applies for Australian orders

  • All orders under $58.99 are charged at $10
  • All orders of $59+ are FREE


How do I use a promotional code on your site?

Sometimes we offer discounts or a reward to our customer database. If you do have a code, you just have to ensure you meet the discount requirements and enter the code during the checkout process – you will see the link before you make payment. 

Please note that you can only enter 1 discount code per transaction.


I’d love to sell my products on your site, how can I do that?

We would love to hear from you – so just send us an email if you think your brand and products align with ours.


I still have more questions, can I contact you?

You sure can, just send us an email at or use the contact form.

Happy Shopping!

Gloria + the BSS team


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Gloria & the BSS team xx

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